Privacy

Paranormal Plant is a project of Humble Gardens, which is responsible for the information described here. This page explains what the website collects, why, and who else handles it.

Visiting the site

We use Google Analytics to count visits and see which pages are read. Google may set cookies or use similar identifiers in your browser and receives your IP address and device and browser details. We use the results to improve the site. You can opt out with Google's browser add-on, or by blocking cookies and trackers in your browser.

The site is hosted on Cloudflare, which processes standard request data (such as IP address) to deliver pages and protect the site from abuse.

Booking a night

When you book online, we collect:

• your name, email address and phone number;
• the name of each guest, and an email address for a guest if you choose to give one;
• the night you chose, your party size and the amount paid;
• your acknowledgment of the liability waiver, and which version you accepted; and
• whether you checked the optional box to receive our newsletter.

We use this to hold your date, confirm your booking, contact you about your visit, prepare the guest list and waivers, and handle refunds. If you check the newsletter box, we record that so we can email you updates; leaving it unchecked means we won't add you. Booking details are stored in a database on Cloudflare.

Payments

Payments are processed by Stripe on Humble Gardens's account. Your card details go directly to Stripe. They aren't stored on this website or seen by us. Stripe's use of your information is described in its privacy policy.

Testimonials and gallery

Guest quotes and photos appear on the site only with the guest's permission. They're managed in Sanity, a content service that stores them and supplies them when the site is built. To ask for one to be changed or removed, contact us using the details below.

Who we share it with

We don't sell your information. We share it only with the services that run the site and bookings (Cloudflare, Stripe, Sanity and Google Analytics), and where the law requires.

Keeping and deleting information

We keep booking records as long as needed to run the event, handle payments and refunds, and meet legal and tax record-keeping needs. To ask what we hold about you, or to have it corrected or deleted where we're able to, contact us below.

Children

The site isn't directed at children, and guests must be adults to sign the waiver.

Contact

Questions about this page or your information: robwilson@humblegardens.org. We may update this page as the site changes; the date at the top shows the latest revision.